RETURNS & EXCHANGE

At Nandog, we understand how important it is to find the perfect products for your furry family members. That's why we offer a couple of hassle-free return policies for you to choose from.

Beds & Car Seats: 100 Days & Nights Sleep Trial

We are so confident that your dog will love our beds, we offer a 100 days and nights sleep trial! That's right, your pet has plenty of time to get used to their new favorite spot. We believe in the comfort and quality of our beds so much that we offer free shipping and returns during this trial period. If you or your pet aren't completely satisfied, no problem! Just contact us and we'll start the return process, no questions asked. This policy also extends to our pet car seats, or as we like to call it, the 100 days “TEST DRIVE". Take it on the road, and make sure it's the perfect fit for your pet. We also offer a one year warranty against tears and manufacturing defects, so you can shop with confidence knowing that we stand behind the product we sell.

All other products: 30 Day Return Policy

For every other product aside from our beds and car seats, we offer a 30 day return policy. You have the full 30 days to decide if the product is right for you and your pet. If for any reason you are not satisfied, we will issue a full refund once we receive the unused product with the tags still attached. We know no toy is indestructible, but if you aren't happy with it within this 30 day period, please contact us and we will make it right.

Remember, our main goal at Nandog is to ensure you and your pet's happiness. If there are any issues with our products, we want to know so we can fix them right away.

Thank you for choosing Nandog. We can't wait to help make your pet's day even better!